He used a real Facebook profile and it turns out to be a stolen ID.
LAPD ran the license and informed us that the ID provided was real. But obviously did not match the person that showed up.
James Marzolla and his partner Jeffrey Wagner of Picture Perfect James (https://www.pictureperfectjames.com/)
Rented 4 lenses and never returned.
Canon EF 70-200mm f/2.8L IS II USM Lens Serial #: 2750007812
Canon EF 16-35mm f/2.8L II USM Ultra Wide Angle Zoom Lens Serial #: 5919488
Canon EF 24-70mm f/2.8L II USM Lens Serial #: 350004059
Canon EF 85mm f/1.2L II USM Lens Serial #: 2660000141
We notified him that his rental return was late the day after and he informed us he would return the following day at 2 pm. That was the last time we heard from him. Multiple calls and texts went unanswered. He originally complained about not having transportation and we offered to uber it back but no reply.
We discovered the website he provided was built on wix 1 day before he placed the rental with us and was full of photography stolen from other photographers and stock photography. The card he used was a pre-paid visa debit.
He provided a valid COI short-term policy, however his credit card declined 4 times before it finally went through.